New Return and Exchange Polices
pink zebra is currently in voluntary administration and so the following policies are in place, during this time period.
We appreciate your support!
New Return Policy
All reduced items are final sale. We will not except returns or exchanges.
Thank you and Merry Christmas from pink zebra.
We cannot issue any credit notes for returned items, as these cannot be honoured.
Gift Vouchers
Gift Vouchers can no longer be redeemed or accepted as payment for goods.
Christmas Deliveries
Due to a high-demand in online orders leading up to Christmas, we recommend that all online purchases intended to be received before Christmas, be placed by Monday December 14th. We will then do everything we can to ensure that your order is received by 23rd December.
5 step Return Instructions - for faulty items only
1. Return to us the item within 14 days of your purchase, unworn and unwashed with all original tags attached to garment.
Please include with your return:
2. Original receipt
3. Return/Exchange Goods Form (also contained in original package) completed and signed.
4. If you wish to exchange your purchase please include a postage paid, self addressed bag sufficient to return your purchase to you.
5. Address to:
Pink Zebra Online
Return/Exchange
1038 High Street
Armadale VIC 3143
AUSTRALIA
Please do not hesitate to contact us if you have any questions.
By phone: +61 3 9509 2988, Mon-Fri 9.30 am to 5.30 pm EST
By email: online@pinkzebra.com.au
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